When you're getting the best dealership experience around you want to tell people.
We welcome you to submit your own stories or read our own.
We'd love to hear what you think of us
We value your feedback and reviews and are committed to providing you with an unparalleled customer experience experience.
Service Department is amazing! I recently bought a A3 TDI from the mainland and had a very poor experience with Open Road Audi. Had my car into Audi Victoria and dealt with Austen. His customer skills are outstanding! The service department uses modern day technology and you can text with your service advisor. Furthermore even through my car was in for warranty they checked it completely over and sent me a pdf with estimates for further recommendations with great explanations and very reasonable. You can select what you would like done. They even sent me pictures of a damaged tire which helped me get the dealer I got it from to cover the replacement. Austen’s communication was outstanding. The service department is beautiful and very reasonable rates. I would highly recommend them as they are far superior to any other service department as far a customer service goes!
in the last week
I recently bought a used car from this dealership and I was blown away by the service! I was particularly impressed with the gentleman who was assisting me in the purchase of the vehicle: Graham Clarke. Not only is he a handsome devil, but he has a wonderful family, too. In particular, his nephew-in-law was quite charming. Graham made sure to take care of everything for me. It’s a beautiful dealership and everyone there was friendly and helpful, even though I know absolutely nothing about cars. Hands down I would buy there again!
a week ago
I have purchased 2 Audis from Victoria Audi. David is the best luxury auto sales person, that I have had the pleasure of dealing with. He is knowledgable, warm, and authentically cares for his clients. Brenden, in finance, always goes the extra mile and demonstrates an attention to detail that is very unique by today's standard. Hunter, tech support, is very friendly and gives clear and easy to apply instruction. The entire service staff, are hardworking, friendly, and very knowledgeable. I highly recommend Victoria Audi for a luxury car experience!
2 weeks ago
Adrian was very friendly. Low pressure sales approach that didn't make me feel like I needed to spend outside my budget. My brother was looking at a TTS and I was looking at an older A3. Made us both feel welcomed. Stephanie (I think) even made me a coffee and brought me some chocolates. Great experience
a month ago
How Did We Do?