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Thanks to Audi Victoria for the great service. Kudos to Austen in the service department and the rest of the team. They repainted parts of my vehicle because of several minor scratches and it looks like new. Will buy my next vehicle from your dealership :)
a month ago
Outstanding service. If I could give 6 or 7 out of 5 stars I would. Rachael who was my Junior Service Rep for my servicing today was excellent. My car was 10 months out of warranty with an issue that need to be addressed. Not only did Audi warranty step in to cover majority of the costs but Audi Victoria also stepped up to cover a percentage. Beyond impressed!!! As most dealers would just stick it to you. This is my third service visit to Audi Victoria over the past few years, and each year they continue to deliver and set the bar!
2 months ago
My husband and I purchased a new Audi Q7 at the weekend. From the second we walked into the dealership, the professional and friendly service provided by Alexandra Elarid was fantastic. Not a second of “pushing” the sale, purely focusing on providing the information that the customer needed and wanted to make their decision; all done in an incredibly friendly manner. For the alternative vehicles we were looking at, the service didn’t begin to compare. For us, the service received was a key factor to consider when we bought; we see it not as a one-off purchase but an indication of the quality of service we’ll receive in the coming years. Thanks, Alexandra, we look forward to coming in to see you for many years to come!
2 months ago
I'm a huge car aficionado and have had many experiences with dealerships over the years. I must say Victoria Audi ranks in a class of its own when it comes to a strong relationship building, superior knowledgeable and friendly, professional team. Austen is a wonderfully delightful Service Advisor who recommended David in Sales to take care of me and my friend. We knew what we wanted and between the two of them, they made it a super fun experience. It's all about relationships and these fellows certainly know their stuff and love what they do and it shows. David did a very fair deal, a very fair trade-in value, super honest and upfront. Definitely recommend this dealership, and these two guys in particular.
3 months ago
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